Covers all Millstone Studios apps, starting with Sudoku at the Museum. We're a very small studio, so support is best-effort — but we read every message and reply as quickly as we can.
For bugs, questions, or feedback about any Millstone Studios app, email support@millstonestudios.uk. Please include your device model and OS version if you're reporting a bug — it helps us reproduce the issue faster.
Millstone Studios is a very small team. We aim to reply within a few business days, but as a small studio we can't guarantee a fixed response time. Thanks for your patience.
I lost my puzzle progress. Progress is stored on your device. Reinstalling the app, or restoring from an unrelated backup, can clear it. We're sorry — there's currently no cloud sync.
Can I restore a purchase? Yes — use the "Restore Purchases" option in the app's Settings screen, signed in with the same account used for the original purchase.
How do I request a refund? Refunds are handled by the app store you purchased from, not by us. On iOS, request one via reportaproblem.apple.com or your purchase history in the App Store.
Can I suggest a feature? Please do — email us. We read everything, even if we can't reply to every suggestion individually.
See our Privacy Policy for how the app handles your data.